Value. We hear a lot about value and the necessity of providing value to those who use your product or service. Grandparents provide value to their grandchildren. They provide their most valued possession ˆ time, patience, and wisdom. My sister wrote a piece about our grandmother recently. It brought back many wonderful memories and made me recognize some of these traits in myself. If we approach what we do by providing value by going above and beyond expectations then we can make the world a better place and enrich our lives. Take a moment to think about what you do both personally and in your business activities to enrich other's lives.



" You have it easily in your power to increase the sum total of this world's happiness now. How? By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime. "

- Dale Carnegie

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